“One thing I believe in, which is comforting about the culture to me, is that everybody wants to achieve. We are high performing, but this is a culture that draws it out by support, teamwork and competition. What it does not do is force or trick people into it, or dictate that this is the way we’re going to do things. It’s not a push for performance, but a pull–if I’m going to work on this team, I’m going to pull my weight!”