Grant Thornton LLP, Canadian assurance, tax and advisory firm, has been awarded a 2017 Confirmit ACE (Achievement in Customer Excellence) Award in the Voice of the Customer category. This award further validates our commitment to our clients, colleagues and communities.
Established in 2005, Confirmit’s ACE Awards program honours a client’s outstanding work and meaningful contributions to the achievement of universal customer excellence. The award represents Grant Thornton’s dedication and commitment to delivering exceptional client experiences. By directly engaging with clients via survey, the firm has been able to better understand the needs of our clients and support them through the key insights.
“Helping our clients thrive, a key component of our firm purpose, is central to everything that we do and we’re honoured to receive this award,” said Jim Copeland, Chief Operating Officer, Grant Thornton LLP. “Our client experience program has brought immense insight to our organization and we are proud to share the award with all those who contribute to building exceptional client experiences.”
As a market leader in the private business sector, Grant Thornton believes in creating deeper and broader knowledge of the complex and nuanced ecosystems of enterprising families, entrepreneurs and their assets. Grant Thornton understands that sustainable, effective tax plans for privately held enterprises must account for more than just business strategies. There needs to be a concrete approach to the values, relationships, and long-term goals of families in relation to all of their assets and entities.
“Our clients are operating in the same evolving business world as we are and they need our help as trusted business advisors more than ever,” adds Jim Copeland. “We are invested in their success and committed to supporting their unique business needs.”
About the Confirmit ACE Awards
The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer experience. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2016 Confirmit ACE Award, organizations must have conducted one or more customer surveys between January 1 and December 31, 2016.
Confirmit is the world’s leading SaaS vendor for multi-channel Voice of the Customer, Voice of the Employee, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Copart, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Morehead Associates, Nielsen, Research Now, RS Components, QRS, Sony Mobile Communications, and Swisscom. Visit www.confirmit.com for more information.
About Grant Thornton LLP in Canada
Grant Thornton LLP is a leading Canadian accounting and advisory firm providing audit, tax and advisory services to private and public organizations. We help dynamic organizations unlock their potential for growth by providing meaningful, actionable advice through a broad range of services. Together with the Quebec firm Raymond Chabot Grant Thornton LLP, Grant Thornton in Canada has approximately 4,000 people in offices across Canada. Grant Thornton LLP is a Canadian member of Grant Thornton International Ltd, whose member and correspondent firms operate in over 100 countries worldwide. A listing of Grant Thornton offices and contact information can be found at: www.GrantThornton.ca
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