Shannon Baxter

To help my clients effectively navigate customs regulations and processes, I focus on removing any complexity, so they gain a better understanding and feel confident making strategic decisions. In my role as a Senior Manager specializing in Customs and Global Trade, I enjoy de-mystifying the world of customs to help businesses minimize customs risk, mitigate duty spend, and maintain compliance—all while meeting their business goals. 

Whether a large multinational corporation, small business, or an individual, I enjoy supporting my clients through any cross-border activity. My unique combination of agency, industry, and service provider experience over the last 25 years allows me to approach trade compliance challenges in an encompassing, solution-oriented way.

Prior to joining Grant Thornton, I worked in various progressively senior positions with the Canada Border Services Agency, rounding out my 16 years there as an auditor. I then moved to industry, joining one of the largest North American energy infrastructure companies, learning all that I could in the just over 5 years I was there. Most recently, I was a Senior Manager of Global Trade at a large-scale firm, and a Senior Consultant with one of North America’s largest customs brokers. My strong and varied compliance background ensures I bring a broad perspective when speaking with clients about their customs and global trade activities.
 
In my down time you will find me listening to music, spending time with my two favourite, not-so-little humans, or playing fetch with Bella, our wonder dog.